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Harvey Emergency Quick Reference


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Let me know anything to add!

General questions are still best posted in the live megathread discussion HERE! It's super active and sorted by new so your stuff gets seen. Another option if the /r/houston discord.

This thread is not for breaking news.

Here is another similar list from a friend of /u/Jack_of_Life - some similar, some new. I haven't had a chance to add info from it yet.

Emergency Contact Info source

  • Anywhere: Houston Fire Department, Dial 311 IMPORTANT: If you are awaiting rescue, prominently display a towel or sheet from a door or window so we can spot you. Addresses are tough to spot.

  • Anywhere: Cajun Navy 281-464-4851 Cajun ( 281-898-3016 / Text 337-581-3750)

  • Also reach Cajun Navy by Zello Walkie Talkie app- type in Texas search and rescue- you can also ask for help there

  • United States Coast Guard posted additional phone numbers that were set up for people who are in danger and need rescued. 281-464-4851, 281-464-4852, 281-464-4853, 281-464-4854, 281-464-4855

  • Med ER Rooftop Helicopter – 281-464-4851) & 1-800-323-7233

  • National Guard – 713-578-3000

  • HPD: Residents can also call 311 or Houston Police's non-emergency phone number at 713-884-3131.

  • Group Rescue – 713-426-9404 / to Help 713-881-3100

  • Non-emergency pick up – 281-427-4791

  • Search on Zello App under “Texas search & rescue”

  • CenterPoint Energy: 713-207-2222 to report downed power lines to CenterPoint Energy.

  • HoustonHarveyRescue - another website just made for coordinating rescuers and people needing it. Endorsed by Cajun Navy

  • What to take if you evac yourself

  • What to take if you get evacced (look at bottom)

Neighborhood Evac and Emergency Shelter Information

Medical Assistance (if you can't get to the doctor)

  • Rowe Docs:

    If you are unable to get to a medical center and need urgent medical advice go to their site, request an online appointment and get free medical advice.

  • Gentle Pediatrics, Dr. Shahid Hasnain

    Dear Houstonians, we understand that the clinics will remain closed for the next few days. If you or your loved one needs free Pediatric Medical Care, then please call 832-222-5437 option 1 and Gentle Pediatrics would be honored to do the best possible for any patient from newborn to 21 years of age. I am sure some of my other physician colleagues from different specialities would consider announcing their availability as well. Let's stay connected and watch each other in this challenging time.

  • Teladoc

    Offering free telephonic with medical doctor 855-220-4585

  • Thoughts of Suicide?

    National Suicide Hotline: 1-800-273-8255

    Local Resources compiles by someone in another thread


General Information

Support for your Pets

National Weather Service sites to watch:

Local Hurricane Coverage:

And some other links:

Grocery Stores that are open

  • HEB updates frequently on their facebook and twitter. Their facebook seems to be the most frequently updated. They pinned the post of open/closed stores at the top of the page and note the time it was most recently updated.

  • Kroger has a list of stores that are open, but it doesn't update as frequently as HEB. While HEB updates whenever there is a store, I've only seen Kroger update once. You can see updates here and their facebook page is here though it also updates infrequently

  • Randalls has added a list of open stores on their facebook page. Not sure how often it's updated though.

Where to Donate

Be careful where you donate as there's people who prey on situations like this. Likewise, most of these are based off suggestions of the community. Feel free to vet them to your own standards before donating.

Where to Volunteer

This is by no means an exhaustive list, but some of the more admirable organizations I've come across or been recommended.

  • Volunteer with the rescue efforts - link to details in comments.

  • YMCA Houston Flood Relief

  • United Way Houston Flood Relief

  • Lonestar Convention Center

  • Lakewood Church - Regardless of your feelings on them, they are going to need a lot of help with the number of evacuees going there.

  • - Connects you with organizations seeking aid. They have a Harvey response section.

  • George R Brown Convention Center - Thread about it here - Not that they don't need it, but this is the most popular volunteer site and is rapidly getting fully booked.

    Call 713.853.8001

  • Salvation Army Family Residence Shelter (1603 McGowen St, Houston, Texas 77004)

    Call 713.650.6530 and ask for Ruby or Yolanda.

  • NRG - taking on large number of evacuees

  • BBVA Stadium - they are taking immense number of donations and need help distributing among other things.

  • MO Campbell Center - Red Cross Shelter needing aid

  • Fire Marshall is looking for individuals with high water vehicles and boats to help with water rescues: call 713.881.3100

  • If you are an attorney and would like to help the Texas Bar assist victims of Harvey go to

  • Volunteer with the National Voluntary Organizations Active in Disaster

  • Almost every church/synagogue/mosque is gathering member signups to deploy for post-flood help. Look for a one near you to get involved as that would be directly helpful for the community you live in.

Lost Wages due to Harvey

  • Texas Workforce Commission The Texas Workforce Commission (TWC) is accepting applications for Disaster Unemployment Assistance (DUA) as a result of severe weather due to Hurricane Harvey. Under Presidential Disaster Declaration (FEMA 4332-DR) dated August 25, 2017, workers who lost their jobs and self-employed individuals who have been unable to work due to damage sustained from Hurricane Harvey. Applications for DUA must be submitted by September 27, 2017. TWC’s website contains more information about Disaster Unemployment Assistance.

  • FEMA

    Disaster Unemployment- 800-622-3362


  • National Flood Insurance Program

    Policyholders may call 1-800-621-3362 from 8 a.m. to 6 p.m. (CDT) for general information, servicing of claims, or technical assistance.

  • FEMA

    Texans who have sustained property damage from severe storms and flooding are urged to register with the Federal Emergency Management Agency (FEMA) at

  • Disaster loan assistance for small businesses

Resources for Recovering

Other Important Threads