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Better Customer Service !
From: GH
Sent: Thursday, June 11, 2009 9:08 PM
Subject: Better Customer Service
Try to remember this EVERY TIME you have to talk to a customer service representative and you cannot understand them. I did not know that we could do this, but I sure am going to try it. Help bring jobs back to the U.S.A. Ask for an American!
How to save some American jobs and we can help!
I want to share with you some great information that I found out purely byaccident. I believe it can also save and create jobs in America while giving people better customer service.
So how many times have you called a company's service phone line and found that the rep. can barely speak English? Once with a major mortgage company it was so bad I demanded to speak with someone who spoke English. Right at that moment I broke the code, the secret password for customer service.
Come to find out that every American company using overseas operators must
transfer you to an American rep. by saying......." I want to speak to a representative in America ".
(Don't take no for an answer on this)